Martin M. (Golden, CO) – 01/27/2016
“………The purpose of this communication is to tell you that I have NEVER had such good service whether over the internet nor in person at a brick & mortar store. ……. I will be prompted to make further purchases on your web site and will advocate to my friends and family to explore LBC for their needs.”
Kushagra V. (Sammamish, WA) – 01/26/2016
You folks have great customer service. It’s very rare to encounter companies that take the time to do such followups with their customers!
Neil R. (Hauppauge, NY) – 07/05/15
I just wanted to thank LBC for the quick efficient service. I did not expect the order for a week and I received it last Friday before the July 4th holiday to my surprise. I was able to install the part on Saturday and my customer was delighted. Thanks again.
Ellen R. (Cleburne, TX) – 05/19/2015
I was attempting to upgrade my current kitchen lighting with new Juno LED lighting. I must have ordered the wrong bulbs because they got too hot. It must be said that it is my fault entirely that I ordered the wrong product as I didn’t ask lbclighting.com for help. When I contacted them about a return, they were very courteous and helpful. I’ll be ordering from lbclighting.com again.
Robert L. H. (New York, NY) – 04/08/2015
Thanks very much for following up with this and rectifying the problem. I am very pleased with the quality of LBC’s customer service.
Jamie B. (Stamford, CT) – 03/19/2015
Thank you so much for your help and kindness. Your customer service at LBC is (and always has been) amazing and I really do appreciate it. You will have me as a loyal customer. Thank you again.
Kimly M. (Salt Lake City, UT) – Designer – 03/17/2015
Thank you very much I appreciate your good service. I will certainly consider using you again the next time I need lighting supplies.
Edward P. – 01/20/2015
Thank you so much for your effort in helping us to solve our issue. One of my coworkers found something here in New York so we were able to resolve the lighting issue. So we are set for now. But thank you so much for your excellent service – very much appreciated and will keep you in mind for future needs.
David W. (Yorba Linda, CA) – 12/09/2014
Perfect. You matched my priorities 100%. Thanks a lot for the great communication.
William R. (Chelsea, ME) – 11/26/2014
Thank you so much..i really appreciate the great customer service.
Ryan O. (Henderson, NV) – 09/11/2014
The lights work great and the delivery was speedy. Thank you very much.
Michael S. – 08/15/2014
I would like to note that I think Lisa’s customer service has made my experience at lbc super convenient and easy. She was well informed, contacted the vendor directly for a question, and performed with speed and in an easy-going manner. I have been impressed and thought it necessary to pass along.
Barry W. – 06/25/2014
I just wanted to drop you a note that the LED lights went in quickly with no problems – and are simply perfect! You have made a customer for LIFE! Thank You
Joseph D. (Shrewsbury, MA) – 03/05/2014
I love the service you always give us!!!!!! Why I keep coming back and spending lots of money.